ITSGURU LLC strictly monitors your privacy rights are being upheld, and your personal freedom and autonomy are not violated in any way.
This page explains how we handle your data, which is collected during your visit. We want you to know your rights and choices.
ITSGURU LLC, USA and its subsidiaries may further be referred to as “we”, “company”, “us”, “ITSGURU”, “ITSGURU LLC”. Our products, services, custom solutions, and expertise — as “services”.
Why do we need to collect information about you?
We may use your data for various reasons: foremost, to understand what you are interested in, what services you are looking for the most. We are also processing requests sent to us, providing our services and pursuing the legitimate interests of ITSGURU related to such requests and services. Reasons, why we gather and use data, are the following:
- To build a robust business relationship between you and ITSGURU
- To link you with the services that are relevant to your purposes
- To conduct basic marketing analyses, analyzing, planning and improving our operations
- To promote our services, sending you useful promo materials and newsletters if we have your permission
- To soothe your experience on our website
What information about you do we gather?
We handle and use only your basic personal data when you use our website. Personal data is any information you can be identified by. Which means information such as:
- Your name, date of birth, email address, phone, company name, or other personal information you share in the "Contact Us" forms
- Information about your device (for instance, IP address, by which in its turn your country, region, or city where you are based can be identified, operating system)
- Information on how you use our website
How do we handle this information?
During your visit to our website, we collect specific browsing statistics and other data, which helps us to determine the value of the content we produce. This data can also make an impact on the services we offer. To gather this information, we use “cookies”, tags, scripts, etc.
The main categories of data we carry out:
- Cookies and other related technologies (pixels, ad tags, tracking bugs, etc)
- Browsing behavior and usage data handled by cookies
Cookies
Cookies (also browser cookies) are small text files. When you browse a website and allow this site to use cookies these files are downloaded on your personal computer. They are stored as identification tags.
To provide a smoother experience for your browsing, we handle cookies to enhance some website functionality. With cookies, we can monitor what content you prefer the most; we can deliver information and ads aligned with your tastes and locations; cookies also allow you to easily share information on social media platforms.
Analytics partners
To monitor and analyze either web traffic, customer engagement, or user behavior, we use the following tools:
- Google Analytics (Google LCC.) is a web analysis service provided by Google Inc. (Hereinafter in this document referred to as Google). Google utilizes the data collected to track and examine user behavior, to prepare reports, and share insights with other Google services. Google may use the data collected to contextualize and personalize the advertisements launched via Google’s advertising network. The service is subject to Google’s privacy policy. Google’s Privacy Policy
- Google Tag Manager (Google LCC.) is a web service designed to optimize the Google Analytics management process. The service is provided by Google Inc. and is subject to the company’s privacy policy. Google’s Privacy Policy
- Google Adwords Tools (Google LCC.) Google AdWords conversion tracking and other Google Ads services are analytic instruments, connecting data from the Google AdWords advertising network with actions taken on Altoros websites. The services are provided by Google Inc. and are subject to the company’s privacy policy. Google’s Privacy Policy
- Facebook Ads conversion tracking (Facebook, Inc.)is an analytics service that binds data gathered from the Facebook advertising network with actions performed on Altoros websites. The service is provided by Facebook, Inc. and is subject to the company’s privacy policy. Facebook’s Privacy Policy
- Hubspot CRM is a platform that acts as a single repository to bring sales, marketing, and customer support activities together. It helps companies attract visitors, convert leads, and close customers. The service is provided by HubSpot, Inc., HubSpot Ireland Limited, and is subject to the company’s privacy policy.
- WordPress (WordPress.org) is a free and open-source content management system (CMS). WordPress Stats is the CMS’s analytics module, which gathers the following statistics: views and unique visitors, likes, followers, references, location, terms, words, and phrases people use on search engines (e.g., Google, Yahoo, or Bing) to find posts and pages on our website. The service also allows for gathering such data as clicks on external link, cookies, etc. The service is subject to WordPress privacy policy
Advertising partners
ITSGURU may handle user data to deliver you a unique personalized promo or advertising information. These pieces of information, customized according to the user’s personal preferences, may be displayed in the form of promo banners or other marketing items. Nevertheless, you should consider that our advertising partners may use the data differently: for instance, for behavioral remarketing. For more details, additionally, check the privacy note of the following services we partner with:
- Facebook Audience Network (Facebook, Inc.)
- Bing Ads (Microsoft Corporation)
- Google AdWords (Google LLC)
- DoubleClick (Google Inc.)
- LinkedIn Marketing Solutions (LinkedIn Corporation)
- LinkedIn Ads (LinkedIn Corporation)
- Twitter Advertising (Twitter, Inc.)
- etc
Data retention period
We store your data only as long as necessary for the respective purpose. ITSGURU LLC collects customers’ data to analyze our performance and enhance the services we provide to you.
Reviewing the necessity of the collected data regularly, we delete or anonymize data when it is no longer needed. If data is stored in backups or other remote storage unavailable for administration, ITSGURU does not use it for any purpose.
Notice that our marketing and advertising partners may set the retention period, based on their privacy policies.
Your Rights
If you are a “data subject” in the circumstances and under the conditions, and subject to the exceptions, set out in applicable law, you have the following rights concerning data that we collect about you:
- The right to be informed on how your data is collected and processed
- The right to access the data we gather
- The right to erasure is the right to choose the “Forget Me” option, removing all data linked to you
- The right to restrict the processing of your data
- The right to data portability is the possibility to export your personal data in the digital format
- The right to object to our operations with your personal data
- The right to withdraw consent at any time. Note, the easiest way to refuse cookies is by changing your browser settings. For more information on how to disable cookies, check this guide.
Your California privacy rights
Changes to this privacy note
We will update the following Privacy Note as often as we iterate our website and operations.
Contact us
Your data is controlled by ITSGURU LLC, USA . To get more information on how we handle your data, please direct your inquiry to ITSGURU LLC, USA .
ITSGURU LLC, USA
1400 Broadfield Blvd #200, Houston, TX 77084, USA
Houston, TX 77084
United States
+1 281-789-0059
- Visit our website at https://www.itsguru.com, or any website of ours that links to this privacy notice
- Engage with us in other related ways, including any sales, marketing, or events
- names
- phone numbers
- email addresses
- mailing addresses
- job titles
- billing addresses
- debit/credit card numbers
- contact preferences
- Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called “crash dumps”), and hardware settings).
- Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
- Location Data. We collect location data such as information about your device’s location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.
- To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
- To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
- To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
- To fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
- To enable user-to-user communications. We may process your information if you choose to use any of our offerings that allow for communication with another user.
- To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
- To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more information, see “WHAT ARE YOUR PRIVACY RIGHTS?” below.
- To deliver targeted advertising to you. We may process your information to develop and display personalized content and advertising tailored to your interests, location, and more.
- To post testimonials. We post testimonials on our Services that may contain personal information.
- To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
- To evaluate and improve our Services, products, marketing, and your experience. We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and to evaluate and improve our Services, products, marketing, and your experience.
- To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.
- To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.
- To comply with our legal obligations. We may process your information to comply with our legal obligations, respond to legal requests, and exercise, establish, or defend our legal rights.
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Category | Examples | Collected |
A. Identifiers |
Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name |
NO
|
B. Personal information as defined in the California Customer Records statute |
Name, contact information, education, employment, employment history, and financial information |
NO
|
C. Protected classification characteristics under state or federal law |
Gender, age, date of birth, race and ethnicity, national origin, marital status, and other demographic data |
NO
|
D. Commercial information |
Transaction information, purchase history, financial details, and payment information |
NO
|
E. Biometric information |
Fingerprints and voiceprints |
NO
|
F. Internet or other similar network activity |
Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements |
NO
|
G. Geolocation data |
Device location |
NO
|
H. Audio, electronic, sensory, or similar information |
Images and audio, video or call recordings created in connection with our business activities |
NO
|
I. Professional or employment-related information |
Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us |
NO
|
J. Education Information |
Student records and directory information |
NO
|
K. Inferences drawn from collected personal information |
Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics |
NO
|
L. Sensitive personal Information |
NO
|
- Receiving help through our customer support channels;
- Participation in customer surveys or contests; and
- Facilitation in the delivery of our Services and to respond to your inquiries.
- Right to know whether or not we are processing your personal data
- Right to access your personal data
- Right to correct inaccuracies in your personal data
- Right to request the deletion of your personal data
- Right to obtain a copy of the personal data you previously shared with us
- Right to non-discrimination for exercising your rights
- Right to opt out of the processing of your personal data if it is used for targeted advertising (or sharing as defined under California’s privacy law), the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects (“profiling”)
- Right to obtain a list of the categories of third parties to which we have disclosed personal data (as permitted by applicable law, including California’s and Delaware’s privacy law)
- Right to obtain a list of specific third parties to which we have disclosed personal data (as permitted by applicable law, including Oregon’s privacy law)
- Right to limit use and disclosure of sensitive personal data (as permitted by applicable law, including California’s privacy law)
- Right to opt out of the collection of sensitive data and personal data collected through the operation of a voice or facial recognition feature (as permitted by applicable law, including Florida’s privacy law)