Customer Relationship Management for 2018 [Infographic]

By |2019-06-27T11:14:10+00:00October 10th, 2018|Tags: , , , , |

Customer relationship management is an approach to manage a company's interaction with potential clients. It uses data analysis about a customer's history with a company to improve the relationship with the customers. One of the positive aspects of CRM is that it collects data from different communication channels. The channels may include a website, phone, [...]