Outsourced IT support is a way to hire outsourced IT professionals who will take care of all your technical needs. These outsourced IT support providers offer many benefits, such as having more time to focus on the business, access to professional expertise and getting IT support questions answered quickly.
Outsourced IT support is an excellent option for many businesses, but it is essential to find the right outsourced IT, provider. There are outsourcers all over the world. So how do you arrive at the best choice?
The best way is to use this article as your guide! We’ll discuss outsourced IT benefits, outsourced data center advantages and more in order to help you make an educated decision about outsourcing your IT needs.
Outsourced IT Support Statistics
– 47% of organizations are increasing IT spending
– 60% of companies outsourced some or all IT functions in 2016
– 75% of companies outsourced data center operations in 2016
– 82% of organizations outsourced IT support functions in 2015
Perks of having Outsourced IT Support
1) More time to focus on the core competencies of your business
An outsourced IT partner will free up your internal staff to focus on their core functions. You’ll be able to steer clear of distractions so that you can grow your business more quickly!
2) Reduce IT operational costs
Your outsourced team’s technical expertise is second to none. Our team has the technical knowledge and know-how that allows us to provide proactive services at a lower cost than what most in-house teams are billed for with traditional models.
3) Access to professional expertise
Our team only has certified professionals, and that too in various areas. We provide you with solutions tailored to your unique needs at an outsourced price point.
4) Routine checks
In addition, our clients enjoy access to a dedicated account manager who will proactively monitor their network activity and systems alerts daily. Hence, they remain aware of potential problems before significant damage occurs. This effort ensures stability during peak workloads while minimizing operating costs.
5) Improve employee performance
The outsourced IT team is always on the lookout for any potential issues and resolves them as soon as they are detected. This results in lower downtime and increased efficiency of the employees.
6) Reduce security risks
Our outsourced IT support team has a complete overview of the entire network and can easily monitor hackers, identify vulnerabilities to improve overall security. They also set up a firewall and undertake network security measures.
7) Keep technology up-to-date
Our outsourced IT support team ensures that all the software and hardware are up-to-date. Rather than wait for an employee to send a ticket or forget about it due to time constraints, they proactively carry out updates independently. There is also no need to have multiple approvals from different departments before making any changes in network settings.
8) Maintain a competitive edge
Many businesses find it to be challenging to keep up with the ever-changing IT landscape. This might be due to a lack of time, money, or expertise, which slows down business growth and loses out on opportunities. With an outsourced IT support provider in place, you can focus more on your core competency while our team helps maintain the security, stability and productivity of the operational procedures.
Knowing that your IT infrastructure is running at a peak performance level allows you to focus on the growth of your business.
What does Outsourced IT Support do?
ITsGuru outsources their entire IT management work to a team of experts, so you can focus on what’s important. They offer the following services:
1) Device and Inventory Management
When you outsource IT support, all your systems are monitored daily. We offer inventory management to ensure that the right equipment is in place at all times and devices will be serviced or repaired as needed – including preventive maintenance of networked business machines.
2) Security and Compliance
The outsourced team also ensures compliance with security standards and procedures. The outsourced IT support company manages an action plan for your business to meet current and future compliance needs.
They also manage the risk of cyber security threats, encrypting all data transmitted between devices and servers and providing authentication policies to protect access.
3) Network Management and Server Management
Outsourced IT Support offers extensive network management, which includes but is not limited to :
– Network monitoring and maintenance
– 24/365 network management with access to a live person for emergencies
– Server Management, including backup, deployment of new servers or applications.
4) Applications and cloud management
They take care of all applications and software, including updating them to the latest version, monitoring their performance in real-time, and tuning your IT infrastructure to meet application requirements for speed, availability, or security.
5) Backup and recovery options
Regular backups of your server systems and applications are a must in any business.
ITsGuru outsourced IT support offers:
– 24/365 backup solutions for all servers and databases, so you don’t have to worry about them anymore!
– Full disaster recovery plan in the case of an emergency
They can also manage virtualization technologies such as VMWare from the outsourced IT support company on your behalf. This is an excellent way to reduce costs as the software is made to mimic the hardware functionality.
ITsGuru provides outsourced information technology services for small businesses across the United States. Our services include IT Strategy, Cloud Computing and Hosting Provider Management, among others. Since now you know about us and what we do, give us a call our team would be happy to help.